Updated: April 22, 2026

1. Introduction

At QuickScores, we recognize that privacy is important. This Privacy Policy applies to all services offered by QuickScores LLC ("QuickScores," "we," "us," or "our"), including our website, mobile applications, and related services (collectively, the "Services"). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us.

2. About QuickScores

QuickScores is a software platform that serves two primary groups:

• Client Organizations: Sports leagues, recreation departments, tournament organizers, and similar organizations that use our platform to manage their sports programs.
• End Users: Athletes, coaches, parents, officials, and other individuals who participate in programs run by Client Organizations.

Client Organizations input or transfer data into QuickScores systems ("Customer Data") about their End Users. QuickScores processes this Customer Data on behalf of Client Organizations according to our service agreements.

Client Organizations are responsible for providing appropriate notice to their End Users and obtaining any necessary consent for the collection and use of Customer Data.

2. Types of Personal Information We Collect

Information from Client Organizations (Account Holders)

When Client Organizations create accounts and use our Services, we may collect:

• Contact information (name, email address, phone number, mailing address)
• Account credentials (username and password, which is stored in hashed form)
• Billing and payment information
• Organization details (organization name, type, location)
• Communication preferences

Customer Data (Information About End Users)

Client Organizations may input information about their End Users into our platform. This Customer Data is controlled by the Client Organization and may include:

• Names and contact information
• Email addresses and phone numbers
• Birthdates (for age verification and division placement)
• Emergency contact information
• Team affiliations and roster information
• Any other data fields configured by the Client Organization

Note: QuickScores processes Customer Data under the direction of Client Organizations. If you are an End User and have questions about how a Client Organization collects or uses your information, please contact that organization directly.

Automatically Collected Information

When you use our Services, we automatically collect certain information, including:

• IP addresses
• Browser type and version
• Operating system
• Device information
• Pages visited and features used
• Date and time stamps of activity
• Referring URLs
• Clickstream data
• Usage and analytics data
• Location information

Note: You can control location and notification permissions through your device settings. We do not track your location when the app is not in use.

In-App Purchase Information

If you make purchases through our mobile application using Apple In-App Purchase or Google Play In-App Billing, we collect basic information about the subscription type purchased and device information, but we do not receive or store your payment card information - all payment processing is handled securely by Apple or Google.

3. How We Collect Personal Information

Information You Provide Directly

We collect information when you:

• Register for an account
• Use our Services and enter data
• Contact our customer support team
• Respond to surveys or provide feedback
• Communicate with us via email or other channels

Information Provided by Client Organizations

We receive Customer Data when Client Organizations:

• Upload or enter participant information into the platform
• Import rosters and team registration data
• Create schedules and events

Information Collected Automatically

We automatically collect information through:

• Server logs
• Cookies and similar technologies
• Analytics tools
• Usage tracking within the application

4. How We Use Personal Information

To Provide and Maintain Our Services

• Operate, maintain, and improve our Services
• Process transactions and send related information
• Authenticate users and manage accounts
• Provide customer support
• Send service-related communications (updates, security alerts, support messages)

To Improve and Develop Our Services

• Analyze usage patterns and trends
• Develop new features and functionality
• Conduct research and analysis
• Create aggregated, de-identified data for internal analytics

To Protect and Secure Our Services

• Detect, prevent, and address fraud and abuse
• Monitor for security incidents
• Enforce our Terms of Service and other agreements
• Protect the rights and safety of our users

To Communicate with You

• Respond to your inquiries and requests
• Send administrative information
• Provide product updates and announcements (with your consent where required)

For Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal process and government requests
• Protect our legal rights

5. Retention of Personal Information

QuickScores retains personal information for as long as necessary to:

• Provide our Services to Client Organizations
• Comply with our legal obligations
• Resolve disputes and enforce our agreements

Customer Data is retained according to the terms of our service agreements with Client Organizations. When a Client Organization terminates their account, we will delete or anonymize their Customer Data within a reasonable timeframe, unless retention is required by law.

Aggregated or anonymized data that cannot reasonably be used to identify you may be retained indefinitely for analytics and service improvement purposes.

6. How We Share Personal Information

With Service Providers

We share information with third-party service providers who perform services on our behalf. Please use the company links below to view their proivacy policies.

• Cloud hosting: Amazon Web Services (AWS), with servers located in the United States
• Payment processing: Fiserv (for QuickScores billing); Client Organizations may use PayPal, Square, Fiserv, or other payment processors for their own transactions
• App Stores: Apple and Google
• Analytics: Google Analytics
• Email service providers: Postmark and Mailgun
• Chat Messenging: Supabase

These service providers are contractually bound to protect your information and may only use it for the specific purposes for which we engage them.

With Client Organizations

Client Organizations have access to Customer Data they collect through our platform, as well as usage statistics and reports related to their organization.

For Legal Reasons

We may disclose personal information when we have a good faith belief that disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Enforce our Terms of Service and other agreements
• Detect, prevent, or address fraud, security, or technical issues
• Protect the rights, property, or safety of QuickScores, our users, or the public

Business Transfers

If QuickScores is involved in a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.

With Your Consent

We may share your information in other circumstances with your explicit consent.

QuickScores DOES NOT sell personal information. We do not share Customer Data with third parties for their own marketing purposes.

7. Cookies and Tracking Technologies

Types of Cookies We Use

• Essential Cookies: Required for authentication, session management, and security. These cookies are necessary for the Services to function properly.
• Functional Cookies: Remember your preferences and settings to enhance your experience.
• Analytics Cookies: Help us understand how users interact with our Services so we can improve them.

Third-Party Analytics

We may use third-party analytics services, such as Google Analytics, to help us understand how our Services are used. These services may collect information about your use of our Services and other websites. You can learn more about Google Analytics and opt out by visiting Google Analytics Opt-out.

Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, if you disable cookies, some features of our Services may not function properly.

For more information about cookies and how to manage them, visit www.aboutcookies.org.

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature. Our Services do not currently respond to DNT signals. You can use the cookie management options described above to control tracking.

8. Data Security

QuickScores is committed to protecting your personal information. We maintain administrative, technical, and physical safeguards designed to protect against unauthorized access, use, modification, and disclosure of personal information. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training on data protection
• Incident response procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to implementing and maintaining appropriate safeguards.

9. Your Rights and Choices

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

Correction

You have the right to request correction of inaccurate personal information. You can update much of your account information directly through the Services.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (such as when we need to retain information for legal compliance or to complete a transaction).

Opt-Out Rights

• Marketing Communications: You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us.
• Cookies: You can manage cookie preferences through your browser settings as described in Section 7.

How to Exercise Your Rights

To exercise any of these rights, please contact us. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Important for End Users: If you are an End User of a Client Organization using QuickScores, please direct your privacy requests to the Client Organization first, as they control your Customer Data. QuickScores will assist Client Organizations in responding to such requests as required.

10. Client Organization Responsibilities

QuickScores processes Customer Data under the direction of Client Organizations. Client Organizations are responsible for:

• Providing appropriate notice to their End Users about data collection and use
• Obtaining any necessary consent from End Users as required by law
• Ensuring the accuracy of Customer Data entered into the platform
• Responding to privacy requests from their End Users
• Complying with applicable privacy laws regarding their data collection practices

Client Organizations must ensure they are authorized to share any personal information with QuickScores. By using our Services, Client Organizations represent that they have provided all required notices and obtained all required consents for the collection and processing of Customer Data.

QuickScores processes Customer Data only as instructed by Client Organizations and as permitted by our service agreements.

11. Children's Privacy

QuickScores does not knowingly collect personal information directly from children under the age of 13 (or the applicable age of consent in your jurisdiction) without verifiable parental consent.

Client Organizations may collect information about minors as part of their youth sports programs. In such cases, Client Organizations are responsible for obtaining verifiable parental consent as required by the Children's Online Privacy Protection Act (COPPA) and other applicable laws.

If we learn that we have collected personal information from a child under 13 without proper consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

Parents or guardians may contact us to request access to, correction of, or deletion of their child's personal information.

12. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You can request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You can request that we correct inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: QuickScores does NOT sell personal information and does not share personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

• Identifiers: Name, email address, phone number, IP address, account username
• Commercial Information: Transaction history, billing information
• Internet or Network Activity: Browsing history, usage logs, interactions with our Services
• Geolocation Data: General location based on IP address

How to Submit a Request

To submit a request to know, delete, or correct your personal information, please contact us or call us at (972) 454-9887. You may also designate an authorized agent to make a request on your behalf.

We will verify your identity before processing your request. We will respond to verifiable requests within 30 days, or notify you if we need additional time (up to 90 days total).

Financial Incentives

QuickScores does not offer any financial incentives, loyalty programs, or price differences related to the collection or deletion of personal information.

13. Virginia, Colorado, Connecticut, and Other State Residents

If you are a resident of Virginia, Colorado, Connecticut, Utah, or other states with comprehensive privacy laws, you may have similar rights, including:

• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to delete your personal data
• Right to obtain a copy of your personal data in a portable format
• Right to opt out of targeted advertising (QuickScores does not engage in targeted advertising)
• Right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects (QuickScores does not engage in such profiling)
• Right to appeal if we deny your request

To exercise these rights or to appeal a decision regarding your request, please contact us.

14. Canadian Privacy Rights

If you are a resident of Canada, your personal information is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Consent

We collect, use, and disclose personal information with your knowledge and consent, except where permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain Services to you.

Access and Correction

You have the right to access the personal information we hold about you and to request correction of any inaccuracies. To make such a request, please contact us. We will respond within 30 days or notify you if additional time is required.

Cross-Border Transfers

Your personal information will be transferred to and processed in the United States, where our servers are located (AWS data centers in Ohio and Virginia). When your information is processed outside of Canada, it is subject to the laws of the United States, including disclosure to government authorities under applicable U.S. law. We take steps to ensure that our service providers provide a comparable level of protection for your personal information.

Quebec Residents

If you are a resident of Quebec, you have additional rights under Quebec's Act respecting the protection of personal information in the private sector (Law 25), including:

• Right to data portability
• Right to de-indexing (right to be forgotten)
• Right to be informed about automated decision-making (QuickScores does not make automated decisions with legal or significant effects based solely on automated processing)

Privacy Complaints

If you have a complaint about our privacy practices, please contact us first. We will investigate and respond within 30 days. If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner.

15. International Data Transfers

QuickScores is based in the United States. Our Services are hosted on Amazon Web Services (AWS) infrastructure located in the United States (Ohio and Virginia regions). If you access our Services from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States.

The United States may have data protection laws that differ from those in your country. By using our Services, you consent to the transfer of your information to the United States as described in this Policy.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Policy when transferred internationally, including using contractual protections with our service providers.

16. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not operated by QuickScores. This Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Client Organizations may configure integrations with third-party services. The use of such integrations is governed by the Client Organization's agreement with those third parties, and QuickScores is not responsible for the privacy practices of those services.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by posting the updated Policy on our website and updating the "Effective Date" at the top of this page. For significant changes, we may also provide additional notice, such as an email notification or a prominent notice on our Services.

We encourage you to review this Policy periodically to stay informed about our privacy practices. Your continued use of our Services after any changes constitutes your acceptance of the updated Policy.

18. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us:

QuickScores LLC
1303 Cheyenne Dr
Richardson, TX 75080

Email: support@quickscores.com
Phone: 972-454-9887
Web: Contact Form

We will respond to your inquiry within a reasonable timeframe. For privacy-related requests, we will respond within the timeframes required by applicable law.